Yuin Lai is a business designer, who geeks out on helping others to design, implement and evolve organisational systems and practices to deliver user-centred and sustainable outcomes.

With over a decade of experience in procurement and service design for government and the private sector, Yuin is looking to build on her commercial and analytical skills and game-up on user-experience design in order to transition into the exciting world that intersects between business, design and technology. This blog is intended to chronicle her journey as well as to discuss the design trends that are changing our world.

Yuin graduated with a Master of Environment in Sustainable Supply Chain Management from the University of Melbourne and a Bachelor of Commerce in Accounting and Finance (Honours) from the University of Western Australia. A food enthusiast, she loves a good adventure, be it pounding the pavements of old cities in search of traditional dishes or kayaking down rivers to a campfire spit-roast.

She can be reached at


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